A Message on COVID-19 For Our Community
We hope that you and your family are doing well in this unprecedented period. Our website is operational but with the progressive spread of the COVID-19 emergency, we are implementing additional measures for the health of our employees, customers and the community in general.
These measures include the use of individual protective devices, social distancing, turnover and where possible smart-working. Due to these security measures adopted, our operations are greatly reduced and we apologize for any delays in orders management and shipments. We are based out of NY, NJ and our manufacturing facilities are in CA .
Gov. Andrew Cuomo announced March 20 that all New York residents must stay home "to the maximum extent possible."
Cuomo called the order the "New York State on PAUSE" plan, and it bans all nonessential gatherings of individuals "of any size for any reason."
Residents can leave their homes for solitary exercise or to obtain essential services or items, including trips to the grocery store.
On March 21, Gov. Phil Murphy ordered residents to stay at home. He also canceled gatherings of any number, including parties, weddings and religious ceremonies.
Gov. Gavin Newsom announced the nation's first statewide shelter-in-place order March 19 and identified 16 critical infrastructure sectors to remain open – including those providing food, health care and energy.
Our priority is the safety of our employees , customers and the community. Our website is operational but shipments may be delayed compared to the indicated lead times. Due to governors order and lockdown in place in NY & N.J. and very high volume of orders we may be experiencing longer processing times this moment. All custom orders are being processed. Tracking will be provided as soon as possible. We have extended a Covid 19 discount on all of our accessories at checkout. Thank you for your patience and cooperation.
We will do everything possible to bring the situation back to normal in the shortest possible time. Thanking you for your collaboration and understanding, we hope that the emergency will be resolved soon.